Return & Refund Policy

At MaMt, we want you to be completely satisfied with your purchase.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return, the item must:

• Be unused.
• Be in its original condition.
• Be returned, whenever possible, in its original packaging.

Non-returnable Items

For hygiene and quality reasons, items that have been used, damaged after delivery, or altered by the customer cannot be returned.

Return Shipping

Unless the item is faulty or incorrect, the customer is responsible for the cost of return shipping.

We recommend using a tracked shipping service, as we cannot be responsible for returned parcels lost in transit.

Refunds

Once we receive and inspect the returned item, we will notify you of the outcome.

If the return is approved, the refund will be processed as soon as possible using the original payment method. The time it takes for the funds to appear in your account may vary depending on your bank or payment provider.

Original shipping costs are non-refundable.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and include photographs of the issue.

We will work with you to find the best solution as quickly as possible.

Right to Refuse Returns

We reserve the right to refuse any return that does not meet the conditions described in this policy.

Contact

If you have any questions about returns or refunds, please contact us through our Contact page.